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Interested in FDN Service

Virtual Office Assistant

FDN Call Center services are fully committed to excellence in meeting delicate dealer needs.

The uniqueness of our call center services and the portfolio are achieved and defined by our value-added and customized call center total solutions.

INBOUND CALL CENTER

INBOUND CALL CENTER

FDN inbound call center, services are seamless, completely transparent to your customers. We represent your company with personalized greetings and offerings. OUTBOUND CALL CENTER

Appointment Setting

FDN outbound call centers have been developed to handle all of your outbound telemarketing needs.

CALL CENTER TRAINING

CALL CENTER TRAINING

All our agents have good knowledge in HVAC products and industry, you as our dealer will benefit from this day one.

HVAC CRM VITRUAL ASSISTANT

HVAC CRM VITRUAL ASSISTANT

FDN HVAC CRM Assistant will support our HVAC business CRMs and software packages custom designed and build to automate all aspects of your business.

VIRTUAL QC ASSISTANT

VIRTUAL QC ASSISTANT

Our Virtual QC Assistant will ensure quality control compliances on all aspects of your business when you become FDN Dealer.

VIRTUAL TECHNOLOGY ASSISTANT

VIRTUAL TECHNOLOGY ASSISTANT

All qualified FDN members will receive the benefit of Virtual Technology Assistants (VTA) support to ensure you never have to worry about IT again.

VIRTUAL TPV ASSISTANT

VIRTUAL TPV ASSISTANT

FDN Virtual Third Party Verification Assistants (VTPVA) are qualified professionals who ensure all out products and services are business & Industry compliant. VIRTUAL CS ASSISTANT

VIRTUAL CS ASSISTANT

FDN Virtual Customer Service Assistant (VCSA) will ensure your customers receive on time and professional support and advise to resolve all there issues before they affect your business. OTHERS

OTHERS

All FDN Virtual Assistant Services are designed and offered for our members to ensure they can package customized solutions for their clients.

About FDN

First Dealer Network is engaged in the marketing and distribution of air conditioning, refrigeration and heating equipment, parts and supplies. With Distribution Centers across the Canada, we are everywhere our customers need us to be.

Our Services

» Sales » Installation » Maintenance » Design and Build » Project Management » Financing

Dealer Benefits

» Call Center Service » Software Service » Hosted Technology » Virtual Office Assistant » Marketing » Total Billing Solution

Contact

9040 Leslie Street
Unit 305-308
Richmond Hill
ON Canada, L4B 3M4

Toll Free. 1-855-226-6333

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